icon-account icon-arrow-right icon-arrow-down icon-arrow-next icon-arrow-next icon-cart icon-close icon-glasses icon-menu icon-search social-airbnb social-amazon social-behance social-blogger social-buffer social-codepen social-dailymotion social-dribbble social-envato social-evernote social-facebook social-fancy social-feedly social-flickr social-foursquare social-github social-google social-instagram social-invision social-linkedin social-medium social-paypal social-periscope social-pinterest social-producthunt social-reddit social-rss social-scoopit social-skype social-slack social-snapchat social-soundcloud social-spotify social-tumblr social-twitter social-viadeo social-viber social-vimeo social-vine social-whatsapp social-wordpress social-yelp social-youtube payment-american_express payment-bitcoin payment-dankort payment-diners_club payment-discover payment-dwolla payment-forbrugsforeningen payment-jcb payment-google_wallet payment-laser payment-maestro payment-master payment-paypal payment-solo payment-switch payment-visa

Viberg is looking to hire a part-time or full-time Customer Service Associate.  This individual will be responsible for maintaining day-to-day customer service related to Viberg.com via email, phone, live chat and in person.  Additional responsibilities include inventory maintenance, refund / exchange processing, order fulfillment, etc.  This position based in our office / warehouse with occasional hours spent at our manufacturing facility.

Requirements 
  • Minimum two years customer service experience in relevant industry
  • Strong organizational and team skills
  • Familiarity with global menswear market
  • Understanding of luxury retail and the level of quality associated with it
  • Proficiency in Google Suite, Ship Station and CRM software
Salary / Training

Starting salary based on relevant experience.  Target based incentives and benefits. Two week in-house training period.

Please forward cover letter and resume to info@viberg.com with the subject line: Customer Service Associate